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Customer Services Rules and Regulations

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The information contained herein is made available as a free public service, without expressed or implied warranties of any kind, and subject to the following disclaimers: 

1.  ACCURACY AND CONTINUITY OF SERVICE.  The City and County of Honolulu ("CITY") makes every effort to ensure the timeliness, and completeness of the information posted online.  However, no guarantee can be provided on its web site due to circumstances that may effect the timely posting of information either because of technical or human error.  The CITY may suspend or discontinue this service at any time without notice.  The consumer assumes the risk of verifying any information and/or materials used or relied on. 

2.  RULES ADOPTED PRIOR TO JANUARY 1, 2011.  Rules made effective prior to January 1, 2011 may not be completely posted on the CITY web site.  Specific CITY agencies or the Office of the City Clerk should be contacted directly for further information. 

3.  NO WARRANTIES.  The CITY disclaims any expressed or implied warranty in providing for public use of its computer system, web site, and any materials, information, graphics, products, or processes contained therein.  It makes no representations or warranties, expressed or implied, nor assumes any responsibility in the use of this service or its contents for its accuracy, completeness, currency, its use for any general or particular purpose, or any results to be intended to be achieved by its use, nor that such items or use of such items would not violate or infringe upon rights of others. 


Last Reviewed: Tuesday, April 03, 2012