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FAQs about Driver's License

The following lists frequently asked questions about Driver's License. 
Click on a question below or scroll down the page to see Driver's License FAQs information.  



LICENSE
  • FAQs about Commercial Driver's License Station (CDL)
  • How do I renew my license if I am currently out of state?
  • How do I get a duplicate license that has been lost, stolen or damaged if I am currently out of state?
  • How do I convert my Hawaii provisional license to a full license if I am currently out of state?
  • How can I obtain a verification of my driver's license?
  • How do I apply for a duplicate license that has been lost, stolen or damaged?
  • How do I convert my provisional license to a full license?
  • What happens if I let my Hawaii license expire?
  • How early can I renew my Hawaii license?
  • How do I renew my license?
  • How do I get more information about driver's license and the closest location?
  • How do I get more information about the Graduated Licensing Program or Provisional license?
  • How do I find out about my driver's license suspension?
  • How do I clear my driver's license suspension with the Financial Responsibility Section on Oahu?
  • Are there requirements if I have a medical condition but have been cleared to drive by my doctor?
  • How does Hawaii's Legal Presence Law affect the initial issuance and renewal of my Hawaii driver's license? (State of Hawaii)

    ADDRESS
  • How do I notify you if I change my address?

    INSTRUCTIONAL PERMIT
  • How do I apply for a motorcycle instruction permit?
  • How do I apply for an automobile instruction permit?
  • What are the requirements to apply for a minor's instruction permit?
  • What are the requirements to apply for an instruction permit for foreign nationals?
  • What are the requirements to apply for an instruction permit for foreign nationals who have valid foreign licenses?
  • How do I renew my instruction permit?
  • How do I get a duplicate instruction permit that has been lost, stolen or damaged?

    OUT OF STATE LICENSE 
  • How do I transfer my valid out-of-state license?
  • How do I transfer my valid out-of-state license with motorcycle endorsement?
  • How do I get a Hawaii license if I lost my valid out-of-state license?
  • What is the requirement to transfer out-of-state license for foreign nationals?
  • What is the requirement to drive in Hawaii using my valid foreign license?
  • Can I drive with my international driver license?

    MILITARY
  • What is the requirement to transfer an expired out-of-state license for active duty military personnel?
  • I am a Hawaii resident currently deployed overseas, what happens if I let my Hawaii license expire?
  • I am a Hawaii resident currently deployed overseas, what happens if I let my instruction permit expire?

    MANUALS
  • Where can I get information about the Hawaii Driver's Manual, Motorcyle or CDL Manual

    ROADTEST
  • How can I make a road test appointment online?

    GENERAL INFORMATION
  • How do I get more information about the driver education program?
  • How do I obtain a traffic abstract, driving record or outstanding violations clearance?
  • After my OVUII or DUI revocation period is over, how do I clear it if I am currently out of state?
  • How do I obtain a criminal background history check?
  • What is the procedure to request a photo or information on a Hawaii licensed driver?
  • I have a physical disability which limits me from standing for long periods. What accommodations do you provide for persons with disabilities?

     


    1. How do I renew my license if I am currently out of state?

      Please send us a letter requesting to renew your Hawaii Driver License.  Your letter should include:

       

        • Name (as it appears on the license)
        • Mailing address
        • Social Security Number or Hawaii Driver License number
        • Date of birth
        • Email (to notify you of any discrepancy or incomplete paperwork)
        • Signature

       

      You will be eligible if you are out of state provided you are not temporarily authorized to be in the U.S., and have previously presented in person proof of legal name, date of birth, legal presence, social security number and two forms of principal residence address in Hawaii as well as being fingerprinted and photographed.  The required documents, fingerprinting and photograph must have be presented in-person within 16 years of the new expiration date of the license.  Out of state renewals will require you to get a medical report and eye examination from a licensed physician. 


      Mail your request to Driver License Section, P.O. Box 30340, Honolulu, HI 96820-0340 or fax it to (808) 832-2904.  After receiving your letter, a renewal packet will be mailed to you.  Appropriate instructions will be included in the packet.  You must complete and return all the forms.  Upon successfully completing the requirements, your license will be mailed to the mailing address on file.  

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    2. How do I get a duplicate license that has been lost, stolen or damaged if I am currently out of state?
      Please send us a letter requesting a duplicate of your Hawaii Driver License and include in your letter the following:

      • Name (as it appears on the license)
      • Mailing address (as it appears on the license)
      • Social Security Number or Hawaii Driver License number
      • Date of birth
      • Email (to notify you of any problems processing your request)
      • Reason (lost, stolen or damaged)
      • Signature
      • Fee of $6.00 (certified check or money order payable to City & County of Honolulu)

      Mail your request to Driver License Section, P.O. Box 30340, Honolulu, HI 96820-0340 or fax it to (808) 832-2904.  If you fax your request, arrangements must be made for someone to pay for you in our office.  Your request will be processed if there is no compliance requirement pending in any jurisdiction (including this state) that prevents you from a getting a license.  The license will be mailed to the mailing address on file. 

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    3. How do I convert my Hawaii provisional license to a full license if I am currently out of state?

      Please send us a letter requesting conversion of your provisional license to a full Hawaii Driver License. Your letter should include:

       

        • Name (as it appears on the provisional license)
        • Mailing address (as it appears on the provisional license)
        • Social Security Number or Hawaii Driver License number
        • Date of birth
        • Email (to notify you of any discrepancy or incomplete paperwork)
        • Signature

       

      To convert your provisional to a full license, you must be at least 17 years old and must have held the provisional license for six months or longer.  If you fail to convert your provisional driver's license by your 19th birthday, you may no longer use your license to drive.  However, you have 90 days after the expiration date to convert your Hawaii license without penalty.  A reactivation fee of $5 per 30 days or fraction thereof will be assessed after the 90 days.  If you convert your license one year after the expiration date, a written test and a road test is required.


      You will be eligible for a conversion by mail provided you are not temporarily authorized to be in the U.S.  The renewal packet that is mailed to you must be returned along with original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii, if any of these documents were not previously provided when the provisional license was issued prior to May 1, 2014.  Notarized copies are not acceptable.  The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

       

      You may mail your letter to Driver License Section, P.O. Box 30340, Honolulu, HI 96820-0340 or fax it to (808) 832-2904.  Upon receiving your letter, we will mail a renewal packet to you.  Appropriate instructions will be included in the packet.  You must complete and return all the forms.  Your request will be processed if there is no compliance requirement pending in any jurisdiction (including this state) that prevents you from a getting a license.  A valid-without-photo license will be issued if your image is not in our database, otherwise your image and signature will be used.  The license which is valid for 4 years will be mailed to the address on file. 

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    4. How can I obtain a verification of my driver license?
      Please send us a letter requesting a verification of your Hawaii Driver License or Instruction Permit with your name, address, social security number, date of birth and signature.  You can mail your letter to Driver License Section, P.O. BOX 30340, Honolulu, HI  96820-0340 or you can fax it to (808) 832-2904.

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    5. How do I notify you if I change my address?
      Please send us a letter with your name, old address, new address, social security number, date of birth and signature.  In addition you are required to provide two forms of proof of your principal residence address in Hawaii.  The following link provides a list of acceptable documents:  http://hidot.hawaii.gov/hawaiis-legal-presence-law/.  Mail your letter to Driver License Section, P.O. BOX 30340, Honolulu, HI  96820-0340 or fax it to (808) 832-2904.  After your request is received along with the two forms of proof of your principal residence address in Hawaii, your address on file will be updated.  If you want a license with your new address, you may go to any driver license station and apply for a duplicate (fee is $6.00) or request duplicate by mail if you are out-of-state.

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    6. How do I apply for a motorcycle instruction permit?
      Visit any driver license station and complete an application for a type 2 permit.  Please provide original documents that provide proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii. Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents). You will be required to successfully complete both the general knowledge and motorcycle tests.  Upon passing the eye test and the written test, you will be issued a type 2 temporary permit.  The fees are: $2 for each of the written test and $5 for the permit.  We will let you know more information about the road test after passing the written test.  Upon completion of all verification checks, your plastic permit will be mailed to you.  Please allow approximately two to four weeks for delivery by mail.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/ 

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    7. How do I apply for an automobile instruction permit?
      Visit any driver license station and complete an application for a type 3 (automobile) permit.  Please provide original documents that provide proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents).  You will be required to successfully complete a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 permit.  Upon completion of all verification checks, your plastic permit will be mailed to you. Please allow approximately two to four weeks for delivery by mail.

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    8. What are the requirements to apply for a minor's instruction permit?
      You have to be at least 15 years and 6 months old to apply for an instruction permit.  You have to present your original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii.  If you were born outside the U.S. you will be required to provide additional documents that prove legal presence.  If you have a foreign birth certificate, the certificate must be translated by a translator authorized by the Driver's Licensing Section.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents).  The parents listed on the birth certificate are required to sign the separate Parental Consent Affidavit form: http://www1.honolulu.gov/csd/csldl239.pdf whose signatures are required to be witnessed by our examiner or a notary public prior to being authorized to take the written general knowledge test. If both parents are not able to accompany you to sign the parental consent form then the absent parent(s) may sign and have notarized a separate Parental Consent Affidavit form: http://www1.honolulu.gov/csd/csldl239.pdf. You are required to hold your instruction permit for a minimum of 180 days and must present your driver education certification before you are eligible to take the road test.     

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    9. What are the requirements to apply for an instruction permit for foreign nationals?
      Unless you have a Social Security Number, you are required to visit the Social Security office and apply for a number.  If you are not eligible to receive a social security number, please advise the Social Security office that you are applying for a driver license and ask that they fax the not-eligible verification letter to the nearest driver licensing office. When you visit the driver's license station you will be required to complete an application for a type 3 (car) instruction permit.  Please provide original documents that provide proof of legal name, date of birth, legal presence, social security number (if a social security number has been issued to you) and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  All documents must be translated into the English language.  You will be required to successfully complete a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 permit which will reflect an expiration date which will be the same expiration date of your legal stay in the United  States.  Upon completion of all verification checks, your plastic permit will be mailed to you.  Please allow approximately two to four weeks for delivery by mail.

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/. 

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    10. What are the requirements to apply for an instruction permit for foreign nationals who have valid foreign licenses?
      Unless you have a Social Security Number, you are required to visit the Social Security office and apply for a number.  If you are not eligible to receive a social security number, please advise the Social Security office that you are applying for a driver license and ask that they fax the not-eligible verification letter to the nearest driver licensing office. When you visit the driver's license station you will be required to complete an application for a type 3 (car) instruction permit.  Please provide original documents that provide proof of legal name, date of birth, legal presence, social security number (if a social security number has been issued to you) and two forms of proof of your principal residence address in Hawaii. Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  All documents must be translated into the English language.  You will be required to successfully complete a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 permit which will reflect an expiration date which will be the same expiration date of your legal stay in the United  States.  Upon completion of all verification checks, your plastic permit will be mailed to you.  Please allow approximately two to four weeks for delivery by mail

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    11. How do I renew my instruction permit?
      Visit any driver license station or select satellite city hall (Fort Street Mall, Hawaii Kai, Pearlridge, or Windward City) with your instruction permit and provide original documents that provide proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You may renew 30 days before the permit expiration date and have a grace period of 90 days after the permit expiration date without being required to retake the general knowledge test.  For minors, if you renew your permit 31 through 90 days after the permit expiration date, your road test eligibility date will be 180 days from the date of issuance of your renewed permit. 

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    12. How do I get a duplicate instruction permit that has been lost, stolen or damaged?
      Visit any driver license station or select satellite city hall (Fort Street Mall, Hawaii Kai, Pearlridge or Windward City) and apply for a duplicate.  Please fill out an application and bring your instruction permit.  If your permit is lost or stolen, please bring photo identification.  If you changed your name through divorce, marriage, naturalization or Lieutenant Governor's office, please bring your original or certified state agency document.  The fee for a duplicate permit is $6.00.

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    13. How do I transfer my valid out-of-state license?
      Visit any driver license station and complete an application for an out of state transfer.  Bring with you your original or certified proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You will be required to successfully complete  a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 license.  You will be required to surrender your valid out-of-state license which will be returned to the issuing jurisdiction.  Upon completion of all verification checks, your plastic license will be mailed to you in approximately two to four weeks after you receive your temporary license. If you fail the general knowledge test, there is a mandatory 7-day waiting period before you are eligible to re-take the test

      Click here to see fee table. 

      An expired out-of-state license is not transferable and requires the successful completion of both written and road tests.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    14. How do I transfer my valid out-of-state license with motorcycle endorsement?
      Visit any driver license station and complete an application for an out of state transfer.  Bring with you your original or certified proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You will be required to successfully complete both the general knowledge and motorcycle tests.  Upon passing the eye test and the written test, you will be issued a temporary type 23 (motorcycle/car) license.  You will be required to surrender your valid out-of-state license which will be returned to the issuing jurisdiction.  Upon completion of all verification checks, your plastic license will be mailed to you in approximately two to four weeks after you receive your temporary license

      If you fail the general knowledge test and/or motorcycle test, there is a mandatory 7-day waiting period before you are eligible to re-take the test.

      Click here to see fee table.

      An expired out-of-state license is not transferable and requires the successful completion of both written and road tests.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/
      .

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    15. How do I get a Hawaii license if I lost my valid out-of-state license?
      Visit any driver license station and complete an application for an out of state transfer.  Bring with you your original or certified proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents). We will check with the state of record to determine the validity of the license.  You will be required to successfully complete  a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 license.  Upon completion of all verification checks, your plastic license will be mailed to you in approximately two to four weeks after you receive your temporary license

      If you fail the general knowledge test, there is a mandatory 7-day waiting period before you are eligible to re-take the test.

      Click here to see fee table.

      An expired out-of-state license is not transferable and requires the successful completion of both written and road tests.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    16. What is the requirement to transfer out-of-state license for foreign nationals?
      Visit any driver license station and complete an application for an out of state transfer.  Bring with you your original or certified proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents). If you do not have a social security number, proceed to the Social Security Office to apply for one.  If you are not eligible to have a number, please advise that office to fax the verification letter to the nearest driver licensing office.  You will be required to successfully complete  a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 license.  Upon completion of all verification checks, your plastic license will be mailed to you in approximately two to four weeks after you receive your temporary license.  

      If you fail the general knowledge test, there is a mandatory 7-day waiting period before you are eligible to re-take the test.

      Click here to see fee table.

      An expired out-of-state license is not transferable and requires the successful completion of both written and road tests.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    17. What is the requirement to transfer an expired out-of-state license for active duty military personnel NOT deployed outside the United States when the license expired?

      (NOTE: Applies only to states with automatic military extension)

      Visit any driver license station and complete an application for an out of state transfer.  Bring with you your original or certified proof of legal name, date of birth, legal presence, social security number and two forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You will be required to successfully complete  a general knowledge test.  Upon passing the eye test and the written test, you will be issued a temporary type 3 license.  You will be required to surrender your valid out-of-state license which will be returned to the issuing jurisdiction.  Upon completion of all verification checks, your plastic license will be mailed to you in approximately two to four weeks after you receive your temporary license.  

      If you fail the general knowledge test, there is a mandatory 7-day waiting period before you are eligible to re-take the test.

      Click here to see fee table. 

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    18. What is the requirement to drive in Hawaii using my valid foreign license?
      Foreign countries that ratified the Convention on Road Traffic, United Nations, Geneva 1949 or were granted reciprocity by the Statewide Driver's License Reciprocity Committee may use a valid foreign license to drive in Honolulu, Hawaii one year upon entry to the United States.  You will need your valid passport to show admission date when driving with your foreign license.  See the following link for a current list of acceptable geographical areas:  

      http://www.aaa.com/vacation/idpapplc.html

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    19. How do I apply for a duplicate license that has been lost, stolen or damaged?
      Visit any driver license station or select satellite city hall (Fort Street Mall, Hawaii Kai, Pearlridge or Windward City) and apply for a duplicate.  Please fill out an application and bring your valid license (if available).  If your license is lost or stolen, please bring photo identification.  If you changed your name through divorce, marriage, naturalization or Lieutenant Governor's office, please bring your original or certified state agency document.  The fee for a duplicate license is $6.00.

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    20. How do I convert my provisional license to a full license?
      To convert your provisional to a full license, you must be at least 17 years old and must have held the provisional license for six months or longer.  If you fail to convert your provisional driver's license by your 19th birthday, you may no longer use your license to drive.  However, you have 90 days after the expiration date to convert your Hawaii license without penalty.  A reactivation fee of $5 per 30 days or fraction thereof will be assessed after the 90 days.  If you convert your license one year after the expiration date, a written test and a road test is required.

      Please submit your provisional license along with original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii, if any of these documents were not previously provided when the provisional license was issued prior to May 1, 2014.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You need to complete an application form and pass the eye test.  The fee is $20.00 for a 4 year-license. 

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    21. What happens if I let my Hawaii license expire?
      After expiration date of your license, you may no longer use your license to drive.  However, you have 90 days after the expiration date to renew your Hawaii license without penalty.  A reactivation fee of $5 per 30 days or fraction thereof will be assessed after the 90 days.  Please provide original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii.   Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents).  If you renew your license one year after the expiration date, a written test and a road test is required.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    22. How early can I renew my Hawaii license?
      The earliest you can renew your license is six months before the expiration date.

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    23. How do I renew my license?
      Visit any driver license station or select satellite city hall (Fort Street Mall, Hawaii Kai, Pearlridge or Windward City) with your driver license.  You are required to provide original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii, no longer than every 16 years.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Court Documents).  You may renew 6 months before the license expiration date and have a grace period of 90 days after the license expiration date without penalty.  A reactivation fee of $5 per 30 days or fraction thereof will be assessed after the 90 days.

      Click here to see fee table.

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/. 

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    24. I am a Hawaii resident currently deployed overseas, what happens if I let my Hawaii license expire?
      Hawaii driver license expired while deployed outside of the U.S. shall remain valid for 90 days upon return to the United States.  You must bring an original or certified copy of your deployment papers to show the date of return, duration and place of deployment.  Please provide original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents).

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    25. I am a Hawaii resident currently deployed overseas? What happens if I let my instruction permit expire?
      If you are active duty military deployed overseas, we will honor the renewal of your Hawaii Instruction Permit for 90 days upon return to the United States.  You must bring an original or certified copy of your deployment papers to show the date of return, duration and place of deployment.  Please provide original or certified documents proving legal name, date of birth, legal presence, social security number and 2 forms of proof of your principal residence address in Hawaii.  Names must be the same on all documents.  If you have a name change and the names on your documents are not the same, you must also submit the original document that verifies your name change. ( Marriage Certificate, Divorce Decree, Naturalization Certificate, Court Documents).

      The following link provides information regarding Hawaii's Legal Presence Law and a listing of acceptable documents: http://hidot.hawaii.gov/hawaiis-legal-presence-law/.

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    26. Where can I get information about the Hawaii Driver's Manual, Motorcyle or CDL Manual
      For Hawaii Drivers Manual, Motorcycle Manual, CDL Manual or moped information, please visit the Motor Vehicle Safety Office website at http://hidot.hawaii.gov/highways/library/motor-vehicle-safety-office/.

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    27. How can I make a road test appointment online?
      Please visit the website at http://www3.honolulu.gov/CSDARTS/default.aspx to make an appointment for the road test.

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    28. How do I get more information about the driver education program?
      Please visit the website at http://hidot.hawaii.gov/highways/safe-communites/driver-education-contact-information for driver education contact information.

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    29. How do I get more information about driver license and the closest location?
      Please check out our website at http://www.honolulu.gov/csd/vehicle/dlicense.htm for more Driver License information/location.

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    30. How do I get more information about the Graduated Licensing Program or Provisional license?
      Please visit the website at http://hidot.hawaii.gov/highways/files/2013/01/Hawaii-Graduated-Licensing-Brochure.pdf for a detailed brochure

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    31. How do I obtain a traffic abstract, driving record or outstanding violations clearance?
      Please contact the Traffic Violations Bureau at 808-538-5500 for driving record and/or clearance.  You can mail your request to 1111 Alakea Street, 2nd Floor, Honolulu, HI  96813.  For more information you can visit their website at http://www.courts.state.hi.us/ under Self-Help, Traffic Cases.

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    32. After my OVUII or DUI revocation period is over, how do I clear it if I am currently out of state?
      Please contact the Administrative Revocation office at 808-534-6800 for a relicensing form. If you are eligible, obtain a certified copy of the relicensing form and mail it to: City Square Driver Licensing Office, P.O. Box 30340, Honolulu, HI, 96820-0340. You will also need to send us a reinstatement fee of $20.00 certified check or money order payable to: City & County of Honolulu to clear your driver record.

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    33. How do I obtain a criminal background history check?
      Please contact the Hawaii Criminal Justice Data Center at 808-587-3100 for criminal background history.  You can mail your request to 465 S King St 101, Honolulu, HI  96813, attn:  CHRC unit.  No fax request accepted.  You can also visit their website at www.hawaii.gov/hcjdc to download the application form.

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    34. What is the procedure to request a photo or information on a Hawaii licensed driver?
      We will accept a letter of request signed on your official law enforcement or government agency letterhead.  You must indicate the name of the applicant, social security account number/Hawaii driver license number, date of birth, and reason for the request.  We also need requestor's contact information including signature in the event we run across any problems/questions and notate if you want the results to be faxed, mailed or emailed.  To expedite your request, you can fax it first to 808-832-2904 and send original request to:
      Driver License Section
      Attn:  Custodian of Records
      City Square Driver Licensing
      P.O. Box 30340
      Honolulu, HI 96820

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    35. Can I drive with my international driver license? 
      You must also have a valid foreign license along with your international driving permit and a valid passport to show your admission date to the United States.  The license is valid one year upon entry to the United States.  The country must be listed as a result of the United Nations Convention on Road Traffic (Geneva, 1949), and the Convention on the Regulation of Inter-American States.  For complete listing of the recognized countries, please call AAA at 808-593-2221 or visit the AAA website:  

      http://www.aaa.com/vacation/idpapplc.html

        

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    36. How do I find out about my driver license suspension?
      A signed written request is required in order to obtain information regarding your driving privilege/license reinstatement.  You must write or fax your request to:
        City Square Driver License Section
        Attn: Correspondence Desk
        P O Box 30340
        Honolulu, HI  96820
        Phone:  (808) 532-7730 (for general information)
        Fax:  (808) 832-2904
      Please include the following information in your request:
      1. Full name (former name, if applicable)
      2. Social security number
      3. Birth date
      4. Mailing and residence addresses (including County of residence)
      5. Signature

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    37. How do I clear my driver license suspension with the Financial Responsibility Section on Oahu?
      If you are not on Oahu, a signed written request is required in order to obtain information regarding your financial responsibility requirements to reinstate your driving privilege/license reinstatement.  You must write or fax your request to:
        Financial Responsibility Section
        P O Box 30340
        Honolulu, HI  96820-0340
        Phone:  (808) 532-7740 (for general information)
        Fax:  (808) 832-4120
      Please include the following information in your request:
      1. Full name (former name, if applicable)
      2. Social security number
      3. Birth date
      4. Mailing and residence addresses (including County of residence)
      5. Signature

      Note:  If you want us to fax back our response, you must request it in your letter and include the area code + fax number otherwise the response will be mailed to you.

      If you are on Oahu, you must come in person between the hours of 7:45A to 3:30P to the Financial Responsibility Section located at 1199 Dillingham Blvd, A101, Honolulu, Hawaii  96813 with valid identification to obtain the financial responsibility information you need.  Although we service until 4:00P, it is to your benefit to be here at least by 3:30P to give us ample time to check your records and answer all of your questions.

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    38. Are there requirements if I have a medical condition but have been cleared to drive by my doctor?
      If you have a medical condition which may affect your fitness to drive safely, you are required to submit a State of Hawaii, DOT Medical Report form completed by your doctor for review by the Medical Advisory Board (MAB). The MAB will determine your fitness to operate a motor vehicle safely. The Medical Report Form (DOT-H 2058 4/09) is available at all Driver license locations, Satellite City Halls and at http://hidot.hawaii.gov/highways/files/2013/01/mvso-Medical-Report-Form.pdf

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    39. I have a physical disability which limits me from standing for long periods. What accommodations do you provide for persons with disabilities?
      If you have a physical disability and need to complete a driver license transaction, it is recommended that you call the driver license location you intend to visit to inquire about providing you appropriate accommodations. The accommodations provided will differ depending upon the physical layout of the office that you visit. If you are at an office, please inform the staff of your need for accomodation. 

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    Go to the Driver's License Application Form

    Last Reviewed: Saturday, May 17, 2014