If you have any questions or comments, please use the following contact information to get in touch with DTS. If you have a question, be sure to check our FAQ section to see if it has already been answered.
|Division / Position||Section / Name||Phone Number|
|Director||Michael D. Formby||768-8303|
|Deputy Director||Mark N. Garrity||768-8304|
|Public Transit Division||768-8365|
|Bus Stops and Routes||768-8369|
|Facilities and Equipment||768-8377|
|Traffic Engineering Division||768-8321|
|Liliha-Hawai'i Kai District Traffic Controls||768-8321|
|Liliha-North Shore District Traffic Controls||768-8315|
|Traffic Signals & Technology Division||768-8387|
|Design & Contruction||768-8387|
|Traffic Management Center||768-3725|
|Operations & Maintenance||768-5323|
|Street Use Permits & Parades||768-8387|
|Transportation Planning Division||768-8342|
|Planning & DEIS Review||768-8349|
|CIP & TIP||768-8346|
City & County of Honolulu
Frank F. Fasi Municipal Building
650 South King Street, Third Floor
Honolulu, Hawai'i 96813-3017
Please use the following links to report a problem about each respective item.
- Traffic Signals: Please call the Traffic Signals Division at 768-8387 or after hours call HPD to report malfunctions
- Traffic Signs
- Street Lights
- Parking Meters
- Contruction Activities: Please call the Street Use section at 768-8387.
- Roadway Hazards
If you have any other problems, please follow this link to contact the City's Complaint Office.
If you believe that you have been discriminated against on the basis of race, color, national origin, low income, or limited English proficiency while using TheBus or TheHandi-Van services, please refer to TheBus Non-Discrimination (Title VI) Policy.
Visit the City's Continuous Recruitment page to check for opportunities to work for the Department of Transportation Services, and other City agencies.