SEWER SERVICE CHARGE ADJUSTMENT FOR WATER USED TO FILL NEW SWIMMING POOLS APPLICATION PROCEDURES
1. The owner shall submit a written request for a sewer service charge adjustment to the address listed below. The owner shall include a copy of the contract or invoice from the pool contractor.
Department of Environmental Services
Office of Administrative Support
1000 Uluohia Street, Suite 308
Kapolei, Hawaii 96707
2. Please include the following information in your written request to expedite the adjustment process:
b. Property Address
c. Telephone Numbers (residential and business)
d. Board of Water Supply Account Number
e. Diagram of pool showing the dimensions: Length, Width(s) and Depth(s)
f. Date(s) the pool was filled or refilled
g. Copy of the contract or invoice from the pool contractor (this will not be returned)
3. The sewer service charge adjustment is based on the computed volume of water used to fill the pool or the adjustment based on past average BWS consumption.
If there are any questions, please call the Customer Service Section at 768-3330 (Monday through Friday except holidays, 7:45 a.m. to 4:15 p.m.).