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INTEGRITY HOTLINE AVAILABLE FOR CITY EMPLOYEES
Itís called the Integrity Hotline, and lets employees report concerns to a live call center outside City government every day of the week, around the clock. Up until now, employees have voiced concerns by communicating with management, contacting the Honolulu Ethics Commission, or calling the City complaint line.
The Integrity Hotline service provider interviews the employee and sends a report to the City. In many cases, the report identifies issues that require further investigation or action. Callers may choose to remain anonymous.
Cost of the pilot phase of this service is $12,000, which pays for a third-party service provider and case management system.
These hotlines are becoming a standard best practice for local governments and are a recommended practice of the Government Finance Officers Association.
Cyndy Aylett, 523-4512
|Wednesday, October 01, 2008|